Summary
TeamDynamix Service Portal Roadmap 2025-2026 includes a UI redesign, Conversational AI Chat Bot launch, and various enhancements to the Knowledge Base, service forms, workflows, and iPaaS.
Body
TeamDynamix Service Portal Roadmap 2025-2026
Version 2.0 – Launching March 10, 2025
• Complete UI Redesign – A refreshed look across pages and service categories for improved navigation and accessibility.
Version 2.1 – Summer 2025 (Planned Enhancements)
• Conversational AI Chat Bot Launch – A new Conversational AI Bot to assist with common requests and streamline user interactions.
• Knowledge Base Improvements – Enhanced search and content organization to make finding answers faster.
• Service Form Updates – Refinements to forms for a more seamless request experience.
• Workflow Updates – Optimized service request flows for better efficiency.
• iPaaS Updates – Integration improvements to expand automation and connectivity.
Version 2.3 – Winter 2025-2026 (Planned Enhancements)
• Updated UI for Categories – Further refinements to service category layouts for better usability.
• Knowledge Base Enhancements – Continued improvements for better self-service support.
• Service Form Updates – Ongoing refinements based on user feedback.
• Workflow Updates – Further optimizations to improve processing speed and accuracy.
• iPaaS Updates – Additional automation and integration capabilities.