Popular Services

A teleconference classroom and meeting room with video & conferencing capabilities.


Web page creation and maintenance


eCommerce solution for NCCU departments, campus organizations, and other campus merchants. Marketplace is used to easily create, manage, and operate online storefronts, registration sites, and secure payment pages.


Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table


Request a meeting with Web Services.


Security practice of allowing e-mail addresses or domain names access or recognition.


Submit requests to increase or decrease your pcard total or per transaction limit. This can be done on a permanent or temporary basis and is subject to approval.


Static IP address (Internal access only), Remote Access to System, DHCP Request


ITS provides assistance in support for the cable television infrastructure in academic and administrative buildings.


Job Creation, Account Creation/Modify/Delete or Schedule Change.


Troubleshoot Banner Finance INB or SSB issues


Support related to Human Resources, Payroll, Position Control, Employee Self-Service


Office of Institutional Research and Analysis Data Request Form.


Request for the FabLab located in Mary Townes Science Complex.


A software installation is adding a new software on your computer. A software upgrade is a new version of the software that offers a significant change or major improvement over your current version. NOTE: This ticket should only be completed after the Purchase Order is complete for the software.


Contact Central Receiving if you have a missing package or a delivery question.


An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Request a technology quote.


Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.


Webfocus Account Creation, Modification and Deletion


Banner Password Reset; Unlock Account; Account Deletion.


Modifying\updating existing reports or Dashboards.


The lecture capture solution in use in the law school allows for the recording of classes, meetings, and other events.